McDONALD'S CUSTOMER COMMENTS & ENQUIRIES
Fraudulent Emails / Web-based activity
***ALERT****Survey Hoax
McDonald's has received inquiries from concerned customers who have received an email or viewed a website offering to credit their bank account or credit card with a sum of money in exchange for participating in a survey and/or providing personal information. The email may require you to access a website to complete the survey.
Please be advised that McDonald's is not the source of, or affiliated with, these emails or websites in any way. We are currently investigating the source of the survey hoaxes with the appropriate authorities and apologise for any inconvenience that may have been caused.
At McDonald's, our customers' comments are very important
to us.
With regards to any questions you may have, please also see the FAQs
as you may find your question has been covered here.
Please note that some of the fields below must be completed to enable
you to submit your comments. These are marked with an asterisk*.
Before completing the form, please read our Privacy
Policy and Terms
and Conditions for important information on our information sharing
policy.
Please note that some of McDonald’s restaurants are franchised.
Should your comments relate to a franchise restaurant, your details
may be forwarded on to the Licensee for their attention.